Alpha is healthy Frunze. Alpha Health Center
All vaccinations are given to both son and daughter in Alfa Zdrav. I recently got vaccinated against measles to avoid all sorts of horrors. Why here? The answer is simple - in this clinic is clean, when requested, they show a certificate for the vaccine. And then say that there have never been any serious consequences after vaccinations. I like the attitude of the staff towards children. He was examined at the Alpha Zdrav Clinic for heart problems. Myocarditis was revealed, at this stage I am undergoing treatment. I see a clear improvement, for which I am very grateful to the cardiologist Shashkina. A good professional level is visible in everything, even from the first visit. Do not miss a single complaint. The clinic itself is also like it, making an appointment through a mobile application. I recommend the clinic, and especially to Dr. Shashkina! At the Alpha Health Center clinic I go to the gynecologist Komendanskaya Natalya Anatolyevna. Always friendly, correct. I am an alarmist by nature, I am horrified even from a slight malaise. So she always reassures, tells in detail how the treatment will go. And in general, the clinic is of a decent standard, and here they are really treating, not extorting money. I go to alpha for work insurance, that is, only for the case))) I have never encountered rudeness or any neglect on the part of employees. On the contrary, everyone is polite, correct, and, if necessary, they will tell you what you need. Doctors are also not bad, like (she was several times with a therapist and gynecologist, once with a cardiologist). In alfazdrav I go to two specialists: a year to the cosmetologist Valko and 3 years to the dentist Kiseleva. The doctors are normal, they are happy with their work: both with their face and teeth)) this is very important for me since I work on local television. In terms of service, also not bad. Administrators, courteous nurses, never experienced rudeness. Great clinic! I go for a massage, because my back hurts constantly due to an injury. I sign up directly from your personal account on the site, very convenient. I think a couple more months of sessions and I can walk normally without pain. So I recommend to everyone who is suffering with a back - go to Stepan Vladimirovich in the Alpha Health Center, you will not regret it))) It is strange to see so much negativity. I have been going to Alpha Center for two years, primarily because I am being served there as an employee of Alfa Bank. I have never noticed a boorish or unprofessional attitude towards clients. All doctors really know their stuff. During pregnancy, I have been observed at the Alpha Health Center at the gynecologist Marianna Anatolyevna Andrievskaya. A good woman, as a competent specialist. At the ultrasound she spoke in great detail about the baby and how the pregnancy is going. It can be seen that a person loves his profession and is responsible for his work. In general, I was satisfied with the doctor.
There are, however, negative ones ... I am observed in Alpha by the endocrinologist Vinogradskaya. I can’t say anything bad about her. Only those that are needed are prescribed. I know what I'm talking about, because hormones can be assigned tests for several thousand rubles at a time. I also do ultrasound once a year. In a word, the clinic does not deal with extortion of funds, and I am very happy about this.
There are, however, negative aspects: VHI includes a minimum of services, the rest are paid.
I was recorded with Fedorova at 17:40 on Saturday to clean my face. I was 20 minutes late (I understand my fault, but I expected that private clinics were loyal to customers, especially for ... I was outraged by the unprofessionalism of the girls at the reception, the confusion and star sickness of the cosmetologist Fedorova Tatyana Gennadievna. I visited the clinic before, but everything was fine until the day before yesterday.
I was recorded with Fedorova at 17:40 on Saturday to clean my face. I was 20 minutes late (I understand my fault, but I expected private clinics to be loyal to clients, especially since they took 1500 rubles in 10 minutes of receiving a consultation.) The girl at the reception said that everything was ok and you can go to the doctor. I get up, knock on the office, it is closed from the inside, I waited 5 minutes, but no one opened it to me, although the doctor was inside !! Apparently, hid. Okay I went back down to the reception and asked what was the matter, asking me to contact the doctor. The girl contacted by internal telephone (that is, the doctor was inside the office!) And it turned out that the doctor was so offended by my lateness that she would not accept me anymore, moreover, the cleaning took 2 hours, and there was an hour before the clinic closed. ATTENTION! The doctor himself recorded me at 17:40, an hour and 20 minutes before the clinic was closed, we still didn’t have time according to the schedule, even with a timely arrival. I still asked for a little bit to accept me, (the fact itself seems unacceptable to me in a decent clinic), but they still refused me.
Okay, I asked to get me cleaned the next day. I was assigned to another doctor. But! The next day I called back to the clinic to clarify the record, and it turned out that the girl had signed me up for an hour-long procedure, although she claimed that this procedure took 2 hours! What is it like?? I had to make a second appointment with another doctor for a longer period of time. And, by the way, I will have to pay for the consultation again, because you can’t simply sign up for a cleaning in this clinic.
Dear clinic staff! Of course, I understand that dermatologist Fedorova Tatyana Gennadyevna is an unattainable star, and even it is difficult for the client to open the door personally and explain all the circumstances. Of course, it’s easier to pretend that no one is in the office, and let the client knock and wait at least another half hour at the door! Apparently, there are so many clients that star cosmetologists in your clinic are holding a competition about who to receive and who is not worthy.
Eventually:
-girls at the reception are confused in the recording
- the client is forced to beg to accept him
-client runs on floors trying to get a doctor’s location
- the doctor himself decides whether to descend to the client
- service as in a regular clinic
- principle: "who did not have time, he was late"
So, I was sent from one doctor to another! Analysis... Legends about how they like to "direct" to excess and earn money in clinics have been heard ... but so that insolent!
I don’t know if the doctors of this clinic took an oath of “do no harm”, but it seems not!
I addressed the problem of fever, which lasts a long time. I have a VHI policy, respectively, my insurance covers all costs.
So, I was sent from one doctor to another! I tested for blood 6 times! did even an MRI and X-ray! and all this was outlined - we are trying to find a problem! For a minute - went around 8 doctors, 8 guys! and they all shrug their hands and just send them for another analysis within 5 minutes, and! an important point, 5 minutes of this conversation costs 2000 rubles! great business! ... and this has been going on for a month! but I'm sick, it’s not getting any better, there’s no sense or strength anymore ... Atrocity. There is no other name. And pumping money out of insurance. It is amazing how in such a generally good clinic such an unskilled doctor as neurologist Moiseeva Irina Vladimirovna can work. Having paid not a small amount for the reception, I did not get an answer, the doctor was not able to give me a clear diagnosis, but, surprisingly, I did not send any additional examinations, I limited myself to general recommendations and standard recipes. I believe, that... It is amazing how in such a generally good clinic such an unskilled doctor as neurologist Moiseeva Irina Vladimirovna can work. Having paid not a small amount for the reception, I did not get an answer, the doctor was not able to give me a clear diagnosis, but, surprisingly, I did not send any additional examinations, I limited myself to general recommendations and standard recipes. I believe that such doctors undermine the reputation of honey. institutions. Good day! Was at the appointment with the therapist N. Scherbakova. 12/20/15. The reception began with the fact that they made a remark to me that I was late, it was very unpleasant for me, since I was not late, I answered the doctor that I was not late. To which I received an answer - the computer shows that you are late, so you are late! I again replied: how could I be late if I recorded on ... Good day! Was at the appointment with the therapist N. Scherbakova. 12/20/15. The reception began with the fact that they made a remark to me that I was late, it was very unpleasant for me, since I was not late, I answered the doctor that I was not late. To which I received an answer - the computer shows that you are late, so you are late! I again answered: how could I be late if I made an appointment at 15:20, I arrived at 15:15 and I had to wait, because the doctor was busy, to which the doctor says: "You are still snapping !!!" I did not snap, I said everything correctly. The whole reception, we figured out the time late, instead of treating me, the feeling of my own rightness was more important for the doctor than my health. In the end, we found out that it was the reception staff who did not cancel the appointment. Initially, I was recorded at 14:40, and then moved the recording to 15:20, but I already managed to forget about it. I rightly noticed that it was Their mistake. To which I heard in response - "Well, I'm sorry, something is with the base, apparently. And then I came specially to 14:40, I'm sitting here waiting for you, but you are not there. Well, you understand, if you are late, we have all the patients moving ... "Sorry, but if the record really were canceled, that the doctor has the right to be out of the workplace during working hours, as far as I know, patients started at 9 a.m. and not at 14:40, what is it, does it mean that she came specially by this time? and about the turn it was funny and disgusting to listen, it was Sunday, there were almost no people in the clinic. And with those few people who came to the clinic on Sunday, one could work better. And if I were really late, and you want to make comments, do them tactfully, and if you don’t know how to do them, don’t do them at all! In addition, a professional doctor, working a little faster, would manage to accept all patients and not put the patient, the client of the clinic, in an uncomfortable position. The fact is that since the situation was reminiscent of an absurdity, all I wanted was to leave quickly and I asked the doctor to write me out sooner, but the more I asked, the slower she did everything and the whole reception seemed to me that they were just mocking me. One more thing: the sick-list lies before the eyes of the doctor, and she asks me (!) What date the sick-list is open and how many days I was on the sick-list, I'm sorry your doctors can’t read and count, she doesn’t see what figure is written before her eyes ???? Then I said that it was all so unpleasant for me that I hope I won’t come to this clinic anymore, to which the doctor answers - well, don’t come in (is this normal? ??), then I said that I would write a complaint to her. “Well, write,” she answers me. I believe that such a level of service for the clinic of the Alpha Health Center is a disgrace, which means "You snap back !!!" Is it a doctor who allows himself to talk like this with a patient? And then even more interesting began, the doctor who came to the house didn’t put a stamp on my sick-list and then I myself had to call him and solve this problem during my work, the data on me was not displayed. And the doctor began to ask me what phone I called when I called the doctor (and I called by the phone number listed on your website, by the way) and do I have the right to contact them at all (I, by the way, went for insurance), found out finally what I have. But again, all this was extremely unpleasant for me. Finally, I left this terrible office and, wearing a coat, we met again with the same doctor - she went to find out why my reception was not canceled (she was late) and says to me: “well, you see , you have two insurances: old and new !!! " As if I’m to blame, I don’t care what bases you have all the time with! and then she apologized, but it was "on duty apologies with a smile" - "well, sorry, no one wanted to offend you!" They didn’t want to, but they offended. And again, this work is not the level of work of the Alpha Center Health, but the level of the district polyclinic, however, the doctor is more humane in the district polyclinic than you! She left with the feeling that the doctors are "Snickering and Feeling Their Impunity." It’s better not to go to this clinic for money! He signed up his wife for gastroscopy with an endoscopist Muntean Nadezhda Yuryevna. As a result, she yelled at my wife, argued with her until she did the procedure !!! Instead of 15 minutes, they stayed in the center for 2 hours .. of them, an hour and 45 minutes were waiting for paper to pay !! Before coming 2 times I called the call-centr to clarify the cost of the procedure and ... It’s better not to go to this clinic for money! He signed up his wife for gastroscopy with an endoscopist Muntean Nadezhda Yuryevna. As a result, she yelled at my wife, argued with her until she did the procedure !!! Instead of 15 minutes, they stayed in the center for 2 hours .. of them, an hour and 45 minutes were waiting for paper to pay !! Before coming 2 times I called the call-centr to clarify the cost of the procedure and instead of the agreed 4000, paid 6500! Operators and doctors are not connected with each other, because he recorded his wife for a gastro with a biopsy, the doctor argued for 5 minutes that the biopsy was not needed when the direction was with him and showed. Madhouse in short ...
There are, however, negative ones ... I am observed in Alpha by the endocrinologist Vinogradskaya. I can’t say anything bad about her. Only those that are needed are prescribed. I know what I'm talking about, because hormones can be assigned tests for several thousand rubles at a time. I also do ultrasound once a year. In a word, the clinic does not deal with extortion of funds, and I am very happy about this.
There are, however, negative aspects: VHI includes a minimum of services, the rest are paid.
I was recorded with Fedorova at 17:40 on Saturday to clean my face. I was 20 minutes late (I understand my fault, but I expected that private clinics were loyal to customers, especially for ... I was outraged by the unprofessionalism of the girls at the reception, the confusion and star sickness of the cosmetologist Fedorova Tatyana Gennadievna. I visited the clinic before, but everything was fine until the day before yesterday.
I was recorded with Fedorova at 17:40 on Saturday to clean my face. I was 20 minutes late (I understand my fault, but I expected private clinics to be loyal to clients, especially since they took 1500 rubles in 10 minutes of receiving a consultation.) The girl at the reception said that everything was ok and you can go to the doctor. I get up, knock on the office, it is closed from the inside, I waited 5 minutes, but no one opened it to me, although the doctor was inside !! Apparently, hid. Okay I went back down to the reception and asked what was the matter, asking me to contact the doctor. The girl contacted by internal telephone (that is, the doctor was inside the office!) And it turned out that the doctor was so offended by my lateness that she would not accept me anymore, moreover, the cleaning took 2 hours, and there was an hour before the clinic closed. ATTENTION! The doctor himself recorded me at 17:40, an hour and 20 minutes before the clinic was closed, we still didn’t have time according to the schedule, even with a timely arrival. I still asked for a little bit to accept me, (the fact itself seems unacceptable to me in a decent clinic), but they still refused me.
Okay, I asked to get me cleaned the next day. I was assigned to another doctor. But! The next day I called back to the clinic to clarify the record, and it turned out that the girl had signed me up for an hour-long procedure, although she claimed that this procedure took 2 hours! What is it like?? I had to make a second appointment with another doctor for a longer period of time. And, by the way, I will have to pay for the consultation again, because you can’t simply sign up for a cleaning in this clinic.
Dear clinic staff! Of course, I understand that dermatologist Fedorova Tatyana Gennadyevna is an unattainable star, and even it is difficult for the client to open the door personally and explain all the circumstances. Of course, it’s easier to pretend that no one is in the office, and let the client knock and wait at least another half hour at the door! Apparently, there are so many clients that star cosmetologists in your clinic are holding a competition about who to receive and who is not worthy.
Eventually:
-girls at the reception are confused in the recording
- the client is forced to beg to accept him
-client runs on floors trying to get a doctor’s location
- the doctor himself decides whether to descend to the client
- service as in a regular clinic
- principle: "who did not have time, he was late"
So, I was sent from one doctor to another! Analysis... Legends about how they like to "direct" to excess and earn money in clinics have been heard ... but so that insolent!
I don’t know if the doctors of this clinic took an oath of “do no harm”, but it seems not!
I addressed the problem of fever, which lasts a long time. I have a VHI policy, respectively, my insurance covers all costs.
So, I was sent from one doctor to another! I tested for blood 6 times! did even an MRI and X-ray! and all this was outlined - we are trying to find a problem! For a minute - went around 8 doctors, 8 guys! and they all shrug their hands and just send them for another analysis within 5 minutes, and! an important point, 5 minutes of this conversation costs 2000 rubles! great business! ... and this has been going on for a month! but I'm sick, it’s not getting any better, there’s no sense or strength anymore ... Atrocity. There is no other name. And pumping money out of insurance. It is amazing how in such a generally good clinic such an unskilled doctor as neurologist Moiseeva Irina Vladimirovna can work. Having paid not a small amount for the reception, I did not get an answer, the doctor was not able to give me a clear diagnosis, but, surprisingly, I did not send any additional examinations, I limited myself to general recommendations and standard recipes. I believe, that... It is amazing how in such a generally good clinic such an unskilled doctor as neurologist Moiseeva Irina Vladimirovna can work. Having paid not a small amount for the reception, I did not get an answer, the doctor was not able to give me a clear diagnosis, but, surprisingly, I did not send any additional examinations, I limited myself to general recommendations and standard recipes. I believe that such doctors undermine the reputation of honey. institutions. Good day! Was at the appointment with the therapist N. Scherbakova. 12/20/15. The reception began with the fact that they made a remark to me that I was late, it was very unpleasant for me, since I was not late, I answered the doctor that I was not late. To which I received an answer - the computer shows that you are late, so you are late! I again replied: how could I be late if I recorded on ... Good day! Was at the appointment with the therapist N. Scherbakova. 12/20/15. The reception began with the fact that they made a remark to me that I was late, it was very unpleasant for me, since I was not late, I answered the doctor that I was not late. To which I received an answer - the computer shows that you are late, so you are late! I again answered: how could I be late if I made an appointment at 15:20, I arrived at 15:15 and I had to wait, because the doctor was busy, to which the doctor says: "You are still snapping !!!" I did not snap, I said everything correctly. The whole reception, we figured out the time late, instead of treating me, the feeling of my own rightness was more important for the doctor than my health. In the end, we found out that it was the reception staff who did not cancel the appointment. Initially, I was recorded at 14:40, and then moved the recording to 15:20, but I already managed to forget about it. I rightly noticed that it was Their mistake. To which I heard in response - "Well, I'm sorry, something is with the base, apparently. And then I came specially to 14:40, I'm sitting here waiting for you, but you are not there. Well, you understand, if you are late, we have all the patients moving ... "Sorry, but if the record really were canceled, that the doctor has the right to be out of the workplace during working hours, as far as I know, patients started at 9 a.m. and not at 14:40, what is it, does it mean that she came specially by this time? and about the turn it was funny and disgusting to listen, it was Sunday, there were almost no people in the clinic. And with those few people who came to the clinic on Sunday, one could work better. And if I were really late, and you want to make comments, do them tactfully, and if you don’t know how to do them, don’t do them at all! In addition, a professional doctor, working a little faster, would manage to accept all patients and not put the patient, the client of the clinic, in an uncomfortable position. The fact is that since the situation was reminiscent of an absurdity, all I wanted was to leave quickly and I asked the doctor to write me out sooner, but the more I asked, the slower she did everything and the whole reception seemed to me that they were just mocking me. One more thing: the sick-list lies before the eyes of the doctor, and she asks me (!) What date the sick-list is open and how many days I was on the sick-list, I'm sorry your doctors can’t read and count, she doesn’t see what figure is written before her eyes ???? Then I said that it was all so unpleasant for me that I hope I won’t come to this clinic anymore, to which the doctor answers - well, don’t come in (is this normal? ??), then I said that I would write a complaint to her. “Well, write,” she answers me. I believe that such a level of service for the clinic of the Alpha Health Center is a disgrace, which means "You snap back !!!" Is it a doctor who allows himself to talk like this with a patient? And then even more interesting began, the doctor who came to the house didn’t put a stamp on my sick-list and then I myself had to call him and solve this problem during my work, the data on me was not displayed. And the doctor began to ask me what phone I called when I called the doctor (and I called by the phone number listed on your website, by the way) and do I have the right to contact them at all (I, by the way, went for insurance), found out finally what I have. But again, all this was extremely unpleasant for me. Finally, I left this terrible office and, wearing a coat, we met again with the same doctor - she went to find out why my reception was not canceled (she was late) and says to me: “well, you see , you have two insurances: old and new !!! " As if I’m to blame, I don’t care what bases you have all the time with! and then she apologized, but it was "on duty apologies with a smile" - "well, sorry, no one wanted to offend you!" They didn’t want to, but they offended. And again, this work is not the level of work of the Alpha Center Health, but the level of the district polyclinic, however, the doctor is more humane in the district polyclinic than you! She left with the feeling that the doctors are "Snickering and Feeling Their Impunity." It’s better not to go to this clinic for money! He signed up his wife for gastroscopy with an endoscopist Muntean Nadezhda Yuryevna. As a result, she yelled at my wife, argued with her until she did the procedure !!! Instead of 15 minutes, they stayed in the center for 2 hours .. of them, an hour and 45 minutes were waiting for paper to pay !! Before coming 2 times I called the call-centr to clarify the cost of the procedure and ... It’s better not to go to this clinic for money! He signed up his wife for gastroscopy with an endoscopist Muntean Nadezhda Yuryevna. As a result, she yelled at my wife, argued with her until she did the procedure !!! Instead of 15 minutes, they stayed in the center for 2 hours .. of them, an hour and 45 minutes were waiting for paper to pay !! Before coming 2 times I called the call-centr to clarify the cost of the procedure and instead of the agreed 4000, paid 6500! Operators and doctors are not connected with each other, because he recorded his wife for a gastro with a biopsy, the doctor argued for 5 minutes that the biopsy was not needed when the direction was with him and showed. Madhouse in short ...
I do not agree that the reviews were written by interested people. She herself applied to this clinic for VHI .. And the gynecologist (Skidan T.N. chic doctor) was observed and got rid of the existing problems, and the ophthalmologist .. And she did two operations in the directions of this clinic ... Everything is at a very decent level. Thanks to the doctor !!!
Clinic Network Alpha Health Center is a multidisciplinary medical center for children and adults. In 2008, AlfaStrakhovanie Group launched a project to create its own network of multidisciplinary medical centers throughout Russia - the Alfa Health Center. The aim of the project is to meet the needs of patients in quality medical services using advanced medical and information technologies. Clinic Alfa Health Center is equipped with the most modern medical equipment and an excellent laboratory base, which allows you to conduct examinations and diagnose diseases with high accuracy in any of the most difficult cases. Clinic employees are highly qualified specialists, holders of medical categories and many years of work experience.
Alpha Health Center is:
- A large federal network of clinics throughout Russia
- Providing a full cycle of outpatient and diagnostic services at affordable prices at a convenient time
- High level of professionalism and qualification of clinic specialists
- Modern equipment from leading manufacturers
- The mode of work of specialists allows timely receiving services
- The lack of queues and pre-appointment at a convenient time with subsequent SMS-informing, as a result, the most comfortable visit to clinics
- Save time by making appointments online
- Small operating room with day care and intensive care units
- Our own laboratory gives you the opportunity to get analysis results with the highest accuracy
- Convenient location of clinics
Clinic Alpha Health Center metro Frunzenskaya offers the following services:
- diagnostic department (x-ray, MRI, ultrasound, daily monitoring of ECG and blood pressure, sigmoidoscopy, colonoscopy, etc.);
- advisory department (Obstetrician-gynecologist, Allergist-immunologist, Gastroenterologist, Dermatovenerologist, Dermatologist, Nutritionist, Infectious disease specialist, Cardiologist, Cosmetologist, Mammologist, Chiropractor, Massage therapist, Neurologist, Nephrologist, Oncologist, Otolaryngologist, ENT Specialist, Ophthalmologist, Ophthalmologist, Ophthalmologist, Specialist , Psychiatrist-narcologist, Pulmonologist, Rheumatologist, Radiologist, Reflexologist, Cardiovascular surgeon, Dentist, Therapist, Traumatologist-orthopedist, Trichologist, Shock-wave therapy, Urologist, Physiotherapist, Phlebologist, Surgeon, Maxillofacial surgeon, Endocologist, Endocologist, Endocologist ;
- laboratory research;
- dental department;
- massage and physiotherapy;
- day hospital;
- call a doctor at home;
- operating unit;
- emergency room;
- pain treatment center;
- children's department;
- children's dentistry;
- service under VHI agreements with insurance companies;
- services for direct attachment to the clinic of individuals and legal entities;
- conducting periodic and preliminary preventive medical examinations, pre-trip examinations;
- vaccination against influenza, vaccination against tick-borne encephalitis, other types of vaccination;
- clinical examination programs;
- health care programs for children and adults, pregnancy management programs.
Attached by VHI for the third year (the choice of my organization). You can take tests, there are very few worthy doctors. If I had to pay myself, I would probably demand the basis of such prices, since the admission costs an average of 2000 rubles, but, as I noticed, very often doctors do nothing but look at the throat and measure the pressure. I got a cold, as a result, they put sinusitis, which apparently did not heal, since after three weeks I again turned to them with the same symptoms. But this time, all the doctors, including the head, spread their hands and made it clear that I just needed a vacation. Nothing that I have 39.5 and my nose is not breathing? As I remember, the neurologist (Silaev), ENT (Korobeinikov, Dobrova, Chekaldina, were also examined by doctors, but for some reason they are not displayed on my card, so I can’t write their name), endocrinologist Kamaev, therapist Samartseva, who is clearly not I was happy that I came to her, and apparently could not say anything. As a result, she called the manager, who was also clearly not very happy that she needed to do something. As a result, they put an assumption on, as I think, the wrong diagnosis and again sent to retake the tests. In the end, I went to the cuckoo to the ENT and waited for a miracle until my head hurt and I went to do it myself CT (I had to study through the Internet what it is, why no one said anything about it, I don’t understand). As a result, I had pansinusitis (as I understand it, they did not heal sinusitis and he grew into pansinusitis). As I remember well, the doctors at the hospitalization were shocked at how I was "treated." By some miracle, I did not go on vacation, although I regularly heard recommendations, and decided to do CT first. What could happen to me if I still listened to these miracle doctors? I don’t even want to write. So think a hundred times before you go there. For such a price tag, I think there are more worthy places with competent doctors. As for the dentist, I treated Pavlova, it seemed decent, but very little time has passed and, frankly, after that situation, the general impression about this institution is terrible. There was also a case when I came with a child (1.1 years old), I heard a promise from employees that they would look after him while I would do the procedure, and as a result, the child walked around the clinic alone and looked for me ... He walked alone through the corridor with stairs, the door to the street, shouted: “Mom” ... And the girls at the reception in the children's department, from which I heard the promise to watch, did not even look in his direction! Of course, then they called me (after I left them a complaint) and apologized, but just think about what could be ...